rant

Apr. 24th, 2026 04:31 pm
susandennis: (Default)
[personal profile] susandennis
Jan and Dick Gram live in Myrna's old apartment. Jan just came to my door and asked if I was busy. Their printer was offline and they couldn't get it online. Windows and Epson. I last used a Windows computer maybe 10 years ago. I'm not sure I've ever used an Epson printer.

Dick has a very large voice and he wanted me to know that the printer worked two nights ago and he put in new cartridges and why does it not work now. What is your password, Dick. The printer worked two nights ago and he just put in new cartridges and why does it not work when you need it. So you don't know your wifi password? Why won't it work when I need it?

I learned a while back, by accident, that an iphone will give you the wifi password you are using if you dig deep enough into the network info. Then I remembered that Jan has an iphone and so I was able to get the password which is about 25 characters long and has 3 dashes. Of course the Epson keypad has no dashes. My looking for it erased all the work I had done so far.

And, I need to mention that this was in a tiny room that is stuffed to the gills with furniture and papers. There is barely enough room to stand, much less get to the printer and it's about 85 degrees.

So I bailed. Sorry. Call IT. If they have left for the weekend, send your documents to the reception desk. They will be happy to print them out for you. I felt badly about it until I got home and did a search on how to get dashes out of that stupid Epson keypad and Google didn't know either. Now I no longer care. Those Timber Ridge IT guys are not paid enough.

p.s. BUT Google did know how to find the wifi password on an Android phone. I never knew that either.

Date: 2026-04-25 05:47 pm (UTC)
arlie: (Default)
From: [personal profile] arlie
I just have to ask: can the Timber Ridge IT people even spell linux, or would they just throw up their hands in horror at my setup and run screaming? Ditto for KVM?

I've been surprised to discover that in my sister's small city, very much not high tech, there's been a small movement toward linux among often middle aged or older non-techies, disgusted by Microsoft's move to always-on data retention to support built in chat bots, neither of which these users want. The local hands-on-with-everything computer store is getting good at setting up linux systems for non-technical normies, and probably also at dealing with their issues, presumably for a fee.

I'm watching avidly, hoping this becomes a wider trend.

Meanwhile, I have hopes that if I ever move into a place like Timber Ridge, anywhere in the catchment area of Silicon Valley, they'll have broad expertise. That may not be true - when my housemate was in a "skilled nursing facility" last year, they didn't even have complete wifi coverage - but I can at least hope.

Meanwhile, we're in my fully-owned house, complete with 3 computers for 2 people, and more than enough aggravation keeping them functional. (Currently, my housemate's monitor/graphics card/cable between them has gone spectacularly wonky - and I'm tech support. She's running a version of windows that belongs in a museum of ancient tech, with hardware to match.)

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susandennis: (Default)
Susan Dennis

April 2026

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