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- Wed, 01:10: Electrolux You are working my last nerve. Sending me Yet Another Copy of the User Manual, that does not answer my... https://t.co/QYTXIPUAIr
Jan. 28th, 2015
I'm having an argument with me about getting my haircut today. I astounds me more and more why getting my hair cut is such a big deal to me every time. I never regret getting it done but getting there is always such an internal tussle. It's stupid. Really.
Today I am getting a new set of pans. Via UPS. They won't be here, likely, until early afternoon at the earliest. So I think after I have some breakfast, I'm just goign to go get the hair cut and get it behind me for the next 6-8 weeks.
The Electrolux disappointment continues. I got an email response to 'give me a brand/model number of pans that will work'. The email included the user manual and said I should read pages 7-9 and that if a magnet sticks to a pan it will work.
So. Electrolux and their repair Tech don't agree with each other. The Tech isn't going to fix anything unless he gets an error code to tell him what to fix. Electrolux isn't going to fix anything period.
I'll test out these new pans and send the result with the above info, to the people who sold me the stove. I will also write to the head of Electrolux because I think when you pay for a name like Electrolux, you should get a premium product and service. Not a he said/she said with no workable answer.
And then I think I'll move on with my life.
But, first, there will be breakfast.
Today I am getting a new set of pans. Via UPS. They won't be here, likely, until early afternoon at the earliest. So I think after I have some breakfast, I'm just goign to go get the hair cut and get it behind me for the next 6-8 weeks.
The Electrolux disappointment continues. I got an email response to 'give me a brand/model number of pans that will work'. The email included the user manual and said I should read pages 7-9 and that if a magnet sticks to a pan it will work.
So. Electrolux and their repair Tech don't agree with each other. The Tech isn't going to fix anything unless he gets an error code to tell him what to fix. Electrolux isn't going to fix anything period.
I'll test out these new pans and send the result with the above info, to the people who sold me the stove. I will also write to the head of Electrolux because I think when you pay for a name like Electrolux, you should get a premium product and service. Not a he said/she said with no workable answer.
And then I think I'll move on with my life.
But, first, there will be breakfast.
Accomplished
Jan. 28th, 2015 12:27 pmHair cut, that is. I am now good for at least 6 weeks and probably 8. Yeah!!
I've been noodleing this range conundrum as kind of a macro puzzle.
There was a time in my life (my work life) when making the impossible happen was my job and I did it and did it well. Once I had to get a full set of brand new high end golf clubs for presentation at a breakfast meeting. I learned of the assignment at midnight before the breakfast at 8. I was in a town I knew little about - Toronto - that was not even in my home country. I got it done.
I've gotten meeting equipment fixed/replaced/functional at lightening speed in adverse circumstances surrounded by people (some of them the fixers) saying it was not possible to do.
I've gotten printed copies of last minute speech changes when no one else could even find a working printer.
I've organized a last minute press conference - again in a city I didn't know, dealing with press I didn't know at a venue I had to pick with 3 hours lead time.
And, all of the above was done long before the internet. Now, most of it hardly seems daunting. At the time, however, it really was.
This range situation is a mobius strip of failure with no simple fix and I have neither the clout nor the resources to ensure a successful fix. But mainly and mostly, I chose not use that time and energy on other things.
I've been noodleing this range conundrum as kind of a macro puzzle.
There was a time in my life (my work life) when making the impossible happen was my job and I did it and did it well. Once I had to get a full set of brand new high end golf clubs for presentation at a breakfast meeting. I learned of the assignment at midnight before the breakfast at 8. I was in a town I knew little about - Toronto - that was not even in my home country. I got it done.
I've gotten meeting equipment fixed/replaced/functional at lightening speed in adverse circumstances surrounded by people (some of them the fixers) saying it was not possible to do.
I've gotten printed copies of last minute speech changes when no one else could even find a working printer.
I've organized a last minute press conference - again in a city I didn't know, dealing with press I didn't know at a venue I had to pick with 3 hours lead time.
And, all of the above was done long before the internet. Now, most of it hardly seems daunting. At the time, however, it really was.
This range situation is a mobius strip of failure with no simple fix and I have neither the clout nor the resources to ensure a successful fix. But mainly and mostly, I chose not use that time and energy on other things.