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[susandennis]

Just got all my refinance docs via email. Signed, scanned and emailed back. My new mortgage friend, Kris, is there and answered my question via email in minutes. How much do I love the internets? beyond bunches!
Now it's off to the car wash and then a quick trip to Goodwill to drop off my donations. I will NOT go inside that store. I will NOT.
from https://plus.google.com/110340962945642622580/posts/RLbvmrH2Px3

Comments

[jennnlee.livejournal.com]

Your re-fi reminds me of how I financed my car. The dealership was dragging its feet on getting the financing paperwork together, so I called USAA (who does my insurance) to tell them of the change in cars, but tell them I didn't have a lienholder yet because the dealership hadn't gotten me the paperwork yet. While I was on my lunch break, sitting at an outdoor table at a pizza place, the USAA person told me they do financing, took my info, ran my credit, got me a lower interest rate, put me on hold and called the dealership. When I got back to work I logged onto USAA's website, electronically signed the papers, and I was financed. It almost seemed like there had to be a catch, it was so easy.

[susandennis]

Wild. That's a great story. I do love how much easier it all is these days and especially appreciate companies who 'get' that easy on the customer is the way to go!