Trouble in TiVo City

[susandennis]

I was afraid of this. Mom's TiVo is giving her some signals that aren't sounding good. She says it keeps telling her to make a daily call. She mentioned it for the first time today but turns out she's been getting these messages for about 10 days and now has no more program listings!. ARUGH. TiVo uses the telephone to call HQ every 24 hours and get the latest TV listings. If no call, then no updated TV listings and soon, no TV listings at all.

I finally got her on the phone and learned that when she tried to make TiVo make the call. The TiVo doesn't believe it's plugged into the phone jack. Mom says that she never knew the TiVo used the phone. I told her to call the people who run the place and tell them she has a phone jack problem. (If she tell's them she has a TiVo problem, she'll be dead in the water.)

I sure wish I could find someone in Charleston who knows TiVo's... I'd pay bucks to have someone go over and fix her up. Crap.