Wild and Wierd

[susandennis]

So today's the day that Chad was supposed to go to Mom's and see if her TiVo problems could be solved by the new external modem we bought for her. While I was waiting to hear, our office network got hit by the virus...

Two people actually contributed - one of the accountants and the VP of sales. They didn't understand the email that said to download the patch NOW before your computer infects EVERYONE.... But, apparently, they weren't the only two people in the world...

My personal email is hosed completely so I didn't hear anything from Mom. So I PCAnywhere'd over to her machine to make sure she was still up and yes she was and YES the new modem fixed TiVo!!!! Whew!

But, sadly, she reports that the place where Chad works got sold this week and he is out of a job. She said he was so sad and bummed. "I wanted to give him a hug but I knew if I did he'd burst into tears." She also said that she thought helping her today was just what he needed.

Remember I found Chad by calling around to TV places and asking if they knew anyone who had ever heard of TiVo. One guy sent me to another TV place and told me to ask for Chad. On our phone chat alone, Chad volunteered to go help Mom. I made it clear that I expected to pay but we didn't discuss money.

Mom says that today after he was done she asked him how much and he told her no charge that he enjoyed meeting her and helping her. She gave him $50 cash. What a guy. I sure hope we don't lose him and he lands on his feet. Mom's note says that she encouraged him to contact me for advice. I'd be happy to help if I can. I hope he contacts me.

I hope the internet gets better and soon.