My perfect credit union

[susandennis]

My credit union has been perfect since forever. Until lately. Now, they are screwing with me. It's little stuff, but it's making me cranky.

For years and years, I could just drop a check into the mailbox on my corner and it would show up as a deposit in my credit union account the next day. Without fail. Lately, the same process now takes three days or four. I used to be able to drop a check in the box on Saturday morning and it would be in the account on Monday afternoon. Sometimes Tuesday but usually Monday.

Saturday I dropped a check for $7,000 into the box and the sucker was MIA until Wednesday afternoon. And, even now, it's not 'available'. I tried to transfer it to savings and the transfer wouldn't work and then I noticed that I have $7,084 in my checking account and $84 'available'. What kind of shit is this???

Oh and now they have one of those incident reporting systems. Instead of sending an email with a question and getting a quick answer back. Now it appears I have an incident ticket which probably means my answer will come IML* if I'm lucky.

It's probably normal banking but I've been living in a faux banking world with my perfect credit union. I don't like getting jerked back into reality.

pheon, have you noticed a degradation in service or are they just picking on me?

*IML - in my lifetime