Customer for Life
Aug. 27th, 2004 08:31 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
susandennisSo... When I first learned about Crocs, I googled the best deal. Turns out they don't appear to be discounted anywhere. There are a couple of places that charge more than the going rate but none that charge less. So, then I searched for who had red mediums. That's how I found The Unique Boutique. They had red mediums.
I placed my order but it wasn't a totally wonderful experience. Their web presense is a little funky... They are using bcentral (Microsoft's small business thingie) for fullfillment but the intigration between their website and bcentral is not pretty - it's clear they are not web professionals or even probably know one. And they don't take Discover. And their shipping method is 'regular' (but, cheap) with no other options - although they suggest that there are other shipping options available. It's just a mess.
After I ordered, I sent a note to the e-mail address asking what 'normal' shipping meant, when I could expect my shoes and if they could send a tracking number. I got an annoying automated message and right after that, got an e-mail from Patricia explaining that 'normal' meant USPS. The shoes were coming from Texas and they would likely take 3-5 days and here was a tracking number. (Turns out they were shipped on the 18th and arrived on the 26th which kind of 5 business days but still a long time...)
So last night when I got my Crocs, I knew immediately that I needed more in different colors and I went back to Google. I was looking for a website that felt more like they knew what they were doing - one that took Discover and one that offered shipping options. I found several. One shipped only FedEx and charged $10 for FedEx "10 Day Ground" ????!!!!! (Plus you'd have to add in 2 more days since FedEx never delivers anything to me the first time.)
I just didn't find any place that looked like it would do everything I wanted and I could trust to it was back to Unique Boutique. They may be unsophisticated in the ways of online selling but at least I knew what to expect and the price was good and the shipping price ($4.95) was now looking like a bargin.
I placed my order - two pair - sea blue and yellow...
This morning I got a note from Patricia... "I saw your order this morning and know you like tracking numbers so here's the one for your order. And, I sent your latest shoes out Priority Mail so you don't have to wait so long. We're getting new colors and styles in soon and I'll let you know when the website is updated."
Yepper, Patricia, baby... You have have just sold yourself a lot more shoes than I ever intended to buy.
Anybody want some Crocs? Go 'see' Patricia at The Unique Boutique. Seriously. Tell her I sent ya.
I placed my order but it wasn't a totally wonderful experience. Their web presense is a little funky... They are using bcentral (Microsoft's small business thingie) for fullfillment but the intigration between their website and bcentral is not pretty - it's clear they are not web professionals or even probably know one. And they don't take Discover. And their shipping method is 'regular' (but, cheap) with no other options - although they suggest that there are other shipping options available. It's just a mess.
After I ordered, I sent a note to the e-mail address asking what 'normal' shipping meant, when I could expect my shoes and if they could send a tracking number. I got an annoying automated message and right after that, got an e-mail from Patricia explaining that 'normal' meant USPS. The shoes were coming from Texas and they would likely take 3-5 days and here was a tracking number. (Turns out they were shipped on the 18th and arrived on the 26th which kind of 5 business days but still a long time...)
So last night when I got my Crocs, I knew immediately that I needed more in different colors and I went back to Google. I was looking for a website that felt more like they knew what they were doing - one that took Discover and one that offered shipping options. I found several. One shipped only FedEx and charged $10 for FedEx "10 Day Ground" ????!!!!! (Plus you'd have to add in 2 more days since FedEx never delivers anything to me the first time.)
I just didn't find any place that looked like it would do everything I wanted and I could trust to it was back to Unique Boutique. They may be unsophisticated in the ways of online selling but at least I knew what to expect and the price was good and the shipping price ($4.95) was now looking like a bargin.
I placed my order - two pair - sea blue and yellow...
This morning I got a note from Patricia... "I saw your order this morning and know you like tracking numbers so here's the one for your order. And, I sent your latest shoes out Priority Mail so you don't have to wait so long. We're getting new colors and styles in soon and I'll let you know when the website is updated."
Yepper, Patricia, baby... You have have just sold yourself a lot more shoes than I ever intended to buy.
Anybody want some Crocs? Go 'see' Patricia at The Unique Boutique. Seriously. Tell her I sent ya.
