Holy Consumer, Batman

[susandennis]

Ok, so I finished typing up that entry and hit 'post' and then got up to toss the right lens and try a new one. By the time I got back to my computer I had a note from 1-800-Contacts. I figured it was a 'this is an automated message, please listen carefully as our options have changed, do not reply to this email address, for your safety your conversation may be recorded, you'll get a reply in 24-48 hours' cya email message so I actually opened up Semagic to test vision of the words that with the last lens were hard to see.

This new lens is fine. I'm good for a month.

So then I went to check the automated reply and discovered that it was an email from a real person who apologized for the bad lenses, assured me they would replace any bad ones and asked me for specifics - how many of which lenses - needed replacing and she'd send them right out.

That's just fucking spooky.