ISP - continued
Jan. 4th, 2007 08:23 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
susandennisOne thing I did the other day was send a mail to a gynormous local email list I am on of web/tech people mainly in and around Seattle. I briefly mentioned my issues with Drizzle and asked for recommendations of alternatives (using Qwest DSL). I got a fair number of responses from folks who have bailed from Drizzle before me and a few good suggestions.
One was to just go with Qwest basic internet. No ISP. So yesterday I called Qwest and after some convincing of the sales person was able to find out that yes, that is an option and it would cost me literally $.01 less than I was paying for the DSL line alone. I put it on my list of things to consider.
Then last night there was an email on the list from someone who had given that a try. She said she tried the Qwest basic for several months and found that she had to reboot her modem a half dozen times a day every day. She signed on with a local ISP and has never had the problem since.
That, of course, got me to thinking... what does Drizzle do for me? My invoice separates web hosting out. So I can clearly see that I paid $459.50 for a year of ...? The invoice calls it Qwest. But what exactly is going on there - what is Drizzle providing?
So I sent the business manager a note last night. He was so relentless about what could he give me (taking refund off the table) to make me a happy and/or return customer. I sent him a note and told him that next time, he should find a way to very simply explain that piece of the Drizzle service and 'sell' that to the next 'me' he comes across. Oh and give me a Cpanel for my account forcryingoutloud.
I don't really expect to hear back. I phrased the note so that he would not be compelled to respond. But, I honestly am curious.
One was to just go with Qwest basic internet. No ISP. So yesterday I called Qwest and after some convincing of the sales person was able to find out that yes, that is an option and it would cost me literally $.01 less than I was paying for the DSL line alone. I put it on my list of things to consider.
Then last night there was an email on the list from someone who had given that a try. She said she tried the Qwest basic for several months and found that she had to reboot her modem a half dozen times a day every day. She signed on with a local ISP and has never had the problem since.
That, of course, got me to thinking... what does Drizzle do for me? My invoice separates web hosting out. So I can clearly see that I paid $459.50 for a year of ...? The invoice calls it Qwest. But what exactly is going on there - what is Drizzle providing?
So I sent the business manager a note last night. He was so relentless about what could he give me (taking refund off the table) to make me a happy and/or return customer. I sent him a note and told him that next time, he should find a way to very simply explain that piece of the Drizzle service and 'sell' that to the next 'me' he comes across. Oh and give me a Cpanel for my account forcryingoutloud.
I don't really expect to hear back. I phrased the note so that he would not be compelled to respond. But, I honestly am curious.
