My perfect credit union

[susandennis]

My credit union has been perfect since forever. Until lately. Now, they are screwing with me. It's little stuff, but it's making me cranky.

For years and years, I could just drop a check into the mailbox on my corner and it would show up as a deposit in my credit union account the next day. Without fail. Lately, the same process now takes three days or four. I used to be able to drop a check in the box on Saturday morning and it would be in the account on Monday afternoon. Sometimes Tuesday but usually Monday.

Saturday I dropped a check for $7,000 into the box and the sucker was MIA until Wednesday afternoon. And, even now, it's not 'available'. I tried to transfer it to savings and the transfer wouldn't work and then I noticed that I have $7,084 in my checking account and $84 'available'. What kind of shit is this???

Oh and now they have one of those incident reporting systems. Instead of sending an email with a question and getting a quick answer back. Now it appears I have an incident ticket which probably means my answer will come IML* if I'm lucky.

It's probably normal banking but I've been living in a faux banking world with my perfect credit union. I don't like getting jerked back into reality.

pheon, have you noticed a degradation in service or are they just picking on me?

*IML - in my lifetime

Comments

I don't have your credit union. . .

[magicwoman.livejournal.com]

but I deposited a $650 check into my credit union (the last one for Texas)mid-May. My account online says no funds are available until June 1. I was furious! I called my credit union and they said it is now their policy to hold checks over $500 for 2 weeks before letting the account holder have access to funds. How stupid is this?

Susan

[estis.livejournal.com]

was having the same thing with funds being there but not available for several days in my regular bank tho' that seems to have changed with my direct deposit.

banks are really quick in clearing checks I have written tho'...no more write a check on wednesday and deposit money on friday and have it clear...pretty much the other way around now...if that makes any sense

[pheon.livejournal.com]

No, I haven't noticed any change, but I am not using them all that much. My pension and social security are direct deposit into my local bank, not the credit union. My main use of the credit union is for the VISA account; no problems there.

But I have seen other comments that all banks and credit unions are getting tighter with the money. And adding all sorts of new fees if you violate any one of their rules.

[dizzdvl.livejournal.com]

Was it a personal check? They may have put a hold on it if they doubted collectability. I work at a bank and banks and credit unions don't always have the same rules, but we have the capability of putting hold on funds. We do have to notify the customer though. You might call them to see if they put a hold on the funds for some reason and ask them to release the hold the instant the funds clear. They can call and verify when that check clears the bank it was written on.

[susandennis]

It's not a personal check and yes, I can call and have them check and ask. They said they might clear it a day or two early. No guarantee and I would have to do this every single time. As this happens at least once a month, this is not a very acceptable solution.

[dizzdvl.livejournal.com]

I saw your second post after this. Bleah. What a bummer. You would think with your history they would avoid the holds. And unless that's their own policy it isn't a fed guidline or rule because you don't have to put holds on.