I'm pretty sure it's not me but...
Feb. 11th, 2009 02:06 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
susandennisAnyone out there have login credentials for Seagate Customer Support?
Actually, you probably don't even need them to try. http://www.seagate.com/www/en-us/support/
Click on My Account (up at the top) or try to log in (if you have 'em) or click on My Cases on the left hand panel.
All I get is variations of 404's. Three different computers, two different networks, two different browsers. No combo gets it.
When I call their 800 number it says their telephone system is down and to use the website.
I think it's more than their hard drive that is broken...
My Maxtor OneTouch 4 died in January and I returned it (to the tune of $10) and got a warranty replacement which lasted nearly a week. I filled a form on their website asking, politely, WHAT THE FUCK??? And got a lovely note that they would reply in 24 hours with a case number. That was 2 weeks ago.
I went for years and years with no hard drive failure. In the past two years I've turned into the Typhoid Mary of hard drives.
Actually, you probably don't even need them to try. http://www.seagate.com/www/en-us/support/
Click on My Account (up at the top) or try to log in (if you have 'em) or click on My Cases on the left hand panel.
All I get is variations of 404's. Three different computers, two different networks, two different browsers. No combo gets it.
When I call their 800 number it says their telephone system is down and to use the website.
I think it's more than their hard drive that is broken...
My Maxtor OneTouch 4 died in January and I returned it (to the tune of $10) and got a warranty replacement which lasted nearly a week. I filled a form on their website asking, politely, WHAT THE FUCK??? And got a lovely note that they would reply in 24 hours with a case number. That was 2 weeks ago.
I went for years and years with no hard drive failure. In the past two years I've turned into the Typhoid Mary of hard drives.
