Yet another wrinkle!
Sep. 15th, 2004 04:49 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
susandennisI just got an email from Ameritrade saying that my electronic transfer bounced and so they were going to charge me a $25 fee. WTF??? THEY told me the electronic transfer operation was working properly. THEY are the ones who then said it wasn't. Now THEY want me to pay them $25 for the pleasure of finding out they are wrong? I took some deep breaths and decided not to worry about it. After about 20 minutes of that, I decided to give 'em a little jingle.
I got just the nicest guy. He said that the email is auto generated. There was no $25 debit on my account and there won't be and that my account shows that I am trying to cover the money they did not electronic transfer and so the threat to sell my stocks is probably just a threat (it's handled out of another department so he couldn't guarantee). He totally agreed that since Ameritrade did make one transfer, they sure should have been able to make 2 and setting it all up again like I did this morning was the right thing to do.
He really could not have been nicer. He had all the info from my call this morning and added in all the info from my call this afternoon and agreed with me that if we both thought good, clean, positive thoughts, it would work this time and everybody would be happy.
The latest validation numbers (Ameritrade puts two little deposits into your account and then you have to record their amounts on the Ameritrade website and supposedly then you are good to go.) should be in my credit union account tomorrow and we can try again.
The beat goes on.
I got just the nicest guy. He said that the email is auto generated. There was no $25 debit on my account and there won't be and that my account shows that I am trying to cover the money they did not electronic transfer and so the threat to sell my stocks is probably just a threat (it's handled out of another department so he couldn't guarantee). He totally agreed that since Ameritrade did make one transfer, they sure should have been able to make 2 and setting it all up again like I did this morning was the right thing to do.
He really could not have been nicer. He had all the info from my call this morning and added in all the info from my call this afternoon and agreed with me that if we both thought good, clean, positive thoughts, it would work this time and everybody would be happy.
The latest validation numbers (Ameritrade puts two little deposits into your account and then you have to record their amounts on the Ameritrade website and supposedly then you are good to go.) should be in my credit union account tomorrow and we can try again.
The beat goes on.
(no subject)
Date: 2004-09-15 09:50 pm (UTC)