Dear Comcast, really???
Jun. 20th, 2011 07:37 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
susandennisI have two TiVos both series 2 - so they are capable of HD if they have the cable card installed. One does. One doesn't.
I called tonight to find out how much my bill will increase if I got a card for the other TiVo. I am told $1.50 only. I kind of believe that since that's what the other one costs me a month.
What I don't believe is that the service center will have them and that I can just go pick one up. I am pretty sure, when I get there, they will not have any and/or tell me they are not qualified for customer pick up. The only service center we have left is way the hell up north of town.
The Comcast phone people tell me there is zero way of determining whether or not they will actually have any without going there. "They *should* have them. They probably will." Oh yeah.
Alternatively, I can wait a week or more and pay out the nose from some dude with a clipboard and tool belt to deliver one to me.
They are about the size of a credit card. It would not cost more than a first class stamp to pop one in the mail. But, oh no... that's not an option at all...
I think I'll truck up there mid-day Wednesday and see if they are wrong or right. I'm going to be fairly unhappy if I get all the way up there to discover that I have to wait for more that a week and pay out the nose for the tool belt dude...
---
All of the above are if I don't die of kidney failure before then. I have a pain - intermittent but attacking me all day - about where I think my left kidney is. It's not a killer pain and it could be a strain. In fact it could be from straining to stay balanced on that segway yesterday. Or it could be fatal kidney disease. I'm thinking time will tell.
I called tonight to find out how much my bill will increase if I got a card for the other TiVo. I am told $1.50 only. I kind of believe that since that's what the other one costs me a month.
What I don't believe is that the service center will have them and that I can just go pick one up. I am pretty sure, when I get there, they will not have any and/or tell me they are not qualified for customer pick up. The only service center we have left is way the hell up north of town.
The Comcast phone people tell me there is zero way of determining whether or not they will actually have any without going there. "They *should* have them. They probably will." Oh yeah.
Alternatively, I can wait a week or more and pay out the nose from some dude with a clipboard and tool belt to deliver one to me.
They are about the size of a credit card. It would not cost more than a first class stamp to pop one in the mail. But, oh no... that's not an option at all...
I think I'll truck up there mid-day Wednesday and see if they are wrong or right. I'm going to be fairly unhappy if I get all the way up there to discover that I have to wait for more that a week and pay out the nose for the tool belt dude...
---
All of the above are if I don't die of kidney failure before then. I have a pain - intermittent but attacking me all day - about where I think my left kidney is. It's not a killer pain and it could be a strain. In fact it could be from straining to stay balanced on that segway yesterday. Or it could be fatal kidney disease. I'm thinking time will tell.
