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Apr. 20th, 2012 08:07 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
susandennisClick on the link to see the whole entry: https://plus.google.com/110340962945642622580/posts/PjchPiAtztg
***This is a Molly Rant
Dear Online Retailer, I just filled out the way too limited customer support form on your website to explain my issue.
1. 500 characters??? Why force me to Twitter my comment???
2. The 'thank you' page says you will respond withing 4 business days.... FOUR business days????? My customer support issue is so inconsequential to you that you can sit on it for nearly a week???
I've enjoyed doing business with you in the past. But I need to spend my money with people living and working in the now, not the five years ago.
Love, me
***This is a Molly Rant
Dear Online Retailer, I just filled out the way too limited customer support form on your website to explain my issue.
1. 500 characters??? Why force me to Twitter my comment???
2. The 'thank you' page says you will respond withing 4 business days.... FOUR business days????? My customer support issue is so inconsequential to you that you can sit on it for nearly a week???
I've enjoyed doing business with you in the past. But I need to spend my money with people living and working in the now, not the five years ago.
Love, me