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Jul. 11th, 2012 09:07 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
susandennisClick on the link to see the whole entry: https://plus.google.com/110340962945642622580/posts/HtVTvgXUKEa
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Dear Key Bank manager, Honestly, when you take 3+ weeks to respond to my emails and phone calls, I do not care to hear about your workload problems. Your telling me about you have 600 emails stacked up in an effort to evoke my sympathy only tells me that there are 599 customers more important than I am.
The info is redundant. In the past 3+ weeks, that message has come through loud and clear.
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Dear Key Bank manager, Honestly, when you take 3+ weeks to respond to my emails and phone calls, I do not care to hear about your workload problems. Your telling me about you have 600 emails stacked up in an effort to evoke my sympathy only tells me that there are 599 customers more important than I am.
The info is redundant. In the past 3+ weeks, that message has come through loud and clear.
(no subject)
Date: 2012-07-11 06:11 pm (UTC)Years ago some genius at the top of Wells Fargo decided to cut back on tellers - you know, the people who actually meet customers. This was before online banking and direct deposit, so you HAD to go into the bank.
I'd been not happy with WF for a long time anyway, and this tipped the scale, and I went in to close out my account. SUDDENLY all these people came out of nowhere to "help" me. Oh really? NOW you want to help me? I realize it isn't the fault of that branch, what someone in corporate did, but this is too little, too late. Buh-bye.
/End rant