buggety buggety buggety

[susandennis]

If I were not so hell bent on keeping a positive attitude because really, in my life, there is precious little to complain about.  My gripes don't even make it to First World Problems status....  but were I not married to this position today would have gotten my goat for sure.

I started out at 10 am to upgrade my laptop.  I spent an hour and a half trying to pay them for the upgrade.  Google is notorious for having no support.  Microsoft has exactly the same level of support as Google but with 800 numbers that offer the worst telephone connections on the planet and the people with the least amount of training known to man.

While on one of my many many hold sessions with them, I Googled and found the answer.  The vendor Microsoft hired to handle the $$ sucks.  You have to start from scratch and re-enter everything over and over until you hit one of their apparently very few working servers.  It took me 9 tries.  

The install itself took another hour.

I have for years and years partially embraced Windows updates.  I've bought each one and then tried to mold it into what was familiar to me.  Sometimes I even bought third party software to do this.

This time I took a different stance.  Windows 8 has an entirely different look and feel but one key punch and you can go back to what you know.  So I am going to make a concerted effort to train me to do it their way.  There is a whole lot to love about their way.  And there is  a lot that is frustrating.  I'm sure fixes will be made and all will be fine.  I have the time, energy and interest to learn new stuff and I will.

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Then I got a letter from my health insurance company.  I have 6 different ongoing prescriptions. I save more than several pennies by ordering them in 3 months supplies.  Several different insurance companies ago, I cut my teeth on this bulk ordering with an outfit called Medco.  They were great.  Fabulous.  Wonderful to deal with.  Then we changed insurance and the choice was Walgreens or PPS.  I tried Walgreens and they just sucked.  So I've used PPS which is ok but only barely.

Today the love letter from Regence says that they are dropping PPS.  It's Walgreens or nothing.  BOTHER.

Fortunately, I just got everything refilled and so won't really need much of anything before January.  Also, fortunately, maybe since all of us PPS people will be making the switch, Walgreens will shape up or at least listen.

But, really what a freakin' bother.

---

My pretend dog did not get his walk today.  BUT, I have gone the whole day so far with no cough medicine of any kind and no Combivent (rescue inhaler) because I did not need any!!  No coughing - honking or otherwise.  Yeah!!!  Swim class tomorrow for sure.

Comments

[howeird]

Hmm. Majorly YMMV. The short time when I had run out of COBRA and had to pay for my own meds, Walgreen's was the best. They had everything set up for online, and unlike my HMO, it showed all your prescriptions and when you could refill. There is even a 24-hour one in easy driving distance. My only gripe is sometimes the line was long.

[susandennis]

Good to know. Back when I tried them, there was no connection between online and in store.

I was able to set up an account but not add a credit card which was weird. Nor was I able to request transfer of prescriptions like the instructions said.

I'm going to let it rest over the weekend - maybe it needed time to set up or something.

I'm happy to find out they aren't as bad as I expect. Thanks!!

[xxloreleixx.livejournal.com]

Maybe next time just go to the Microsoft store? I'm not sure how they all are but the one here is really nice.

[susandennis]

Good plan except this deal was only available via download - not at the store.. They don't do support for it at the store either. If I go to the store, it would cost me nearly double to get the same thing.

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