Robot, Schmobot

[susandennis]

Well, as expected, the eVac didn't work. That's not entirely true. It did work, for 30-45 seconds, it sucked like a vacuum cleaner. Then for a minute to a minute and a half, it wandered around the room. I was able to repeat this as much as I wanted and while it was great fun to watch the cats with it, it's a bit much for a cat toy.

So I called them again. It was an arduous call because I decided that I wanted a Roomba instead. And I wanted it now. And I didn't want to pay shipping. I got the Roomba and I am not paying shipping but they are still not going to ship it until they get this broken eVac back which they aren't going to get back until they snail mail me the postage paid label and I schlep it to the fucking post office... So, best case, I'll have it about the 24th of August.

The guy told me he had bypassed the step where after they get the return, they send me some kind of certificate to sign before they will ship the new one. So he was saving me at least a couple of weeks.

Fuckall.

I just decided it was too hot and I was too tired of fighting Sheri to get stuff done and John to finish the shelves and one more time fight was just too many. So I said ok. And I'll deal.

I did, however, look up their email address and sent an email begging them to please ship it now. I pointed out (thanks, henare) that they had my credit card number. If they didn't get their broken product back, they could charge the card. OR charge it now and then apply the credit when they get the broken one back.

I'm sure my email went into a black hole but at least I tried.

And it's Friday. And the Mariners were not losing there for a couple of innings. (Can there be anything more humiliating than being beaten by the Mariners? Oh yeah, being beaten by Tampa Bay...)

Comments

[serratia.livejournal.com]

Lemme get this straight...

Your vacuum sucked-- because it didn't suck? :P

Also, any machine that cruises around on the floor terrifying animals in an entertaining fashion is well worth almost any price.

[susandennis]

You nailed it. In every way!

[kyrielle]

You are nicer than I am. I would have demanded all my money back and bought the Roomba somewhere else, after they told me it would take that long!

[susandennis]

Well, most of my nice is because I am using Sharper Image Gift Cards which I got from Discover Card for free (traded in my cash rebate 2 for 1 for the gift cards) so in the end, the $300 Roomba will have cost me right at $60. Makes me patient.

[kyrielle]

AHHH! In which case, yes, I see the reason for your patience.

Sharper Image, eh? Maybe I'll avoid 'em, if this is how they treat their customers when a product doesn't work....

[jimcarson.livejournal.com]

Can there be anything more humiliating than being beaten by the Mariners?

Beaten by an eVac? I heard they (don't) suck.

[jimcarson.livejournal.com]

Not to jinx it, but of note (a) Chris Snelling has not had a season-ending injury and (b) they're ahead going into the bottom of the 9th inning, two outs.

[susandennis]

Final out... Chicago lost to Seattle. How embarrassing for them! And, yeah, Snelling is on his way to a concussion. Probably in the shower tomorrow morning.

[susandennis]

You were just waiting in the bushes for that one, weren't ya?!

[judith.livejournal.com]

LOVE the roomba. I was lucky, got it at Bed, Bath, & Beyond during one of their 20% off, gave it to my daughter for last Christmas. She loves it, her son loves it. Unfortunately, Mary doesn't have any cats. Mine would love it.

[susandennis]

Oh Thank you! I just about abandoned the whole idea yesterday. I'm glad now that I didn't.