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[personal profile] susandennis
Yesterday, I went to Humana Pharmacy website to refill some prescriptions. The credit card on file was my old one. I had not changed it yet because their website is such a nightmare to maneuver. It's very attractive - theirs and the main Humana site. Nicely laid out and a nightmare in terms of finding the content I want and/or trying to get anything done.

I kept getting timed out or errors without direction every time I tried. I switched to the app. No joy. I went to the Windows machine and used the Microsoft browser and was at least able to delete the bad card but not add the new one. Fuck me. So frustrating.

I left a whiny tweet about the problem and this morning it was fixed. Tried once, and success.

On to Capital One. A few weeks ago, their bill pay link started fighting with me. Click on it would take me back to the credentials page where I would log in and click on it and go back to the credentials page... I used the phone app a couple of times and then discovered that if I cleared out the cookies for all Capital One pages, it would work. Once.

This morning I finally figured out I could block all Capital One from saving cookies and that would fix it. I did and it did! yeah me.

My arm is MUCH better today. I felt it a little while swimming but not much and as I type this, it does not hurt at all. Whew. But, why. I did three things differently.

1. I did not crochet at all yesterday. (And, by the way, it's not just the crochet, I don't think. My current project is using some high priced yarn that is mostly cotton which has no stretch and so is very unforgiving to work with - knit or crochet.)

2. I moved my Kleenex box. To get a tissue, my right arm had to go up/down/around to reach the box which sat under the side table next to my chair. Yesterday when I reached for a tissue, my arm screamed. So I moved the box to the table top. No more screaming when I need to blow my nose.

3. I was very careful not to grab the side of the pool on my lap turns. I merely flattened my palm to stop myself and pushed off that way.

I have no clue which of these things made the difference, but we'll know soon enough. 2 and 3 can be permanent fixes. So when I pick up the crochet project and work on it again...

But, first, I have a shirt to work on and before that I need to get dressed, take a load down to the garbage dumpster and drop off a return in the UPS bin. Oh and tidy up the kitchen. Then sew.

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Susan Dennis

January 2026

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