WTF??

[susandennis]

The website says my dinner will be here at 5:29. At 6pm, no word so I complain on Twitter. Doordash replies. At 6:10, the website says it will be here at 5:22. At 6:12, the website says it was delivered. I reply to Doordash asking how I can get my money back. Their response is that the quickest way to resolve the issue is to call me.

WTF????? What the fuck do you need to call me for???? My dinner arrives at 6:25. The driver calls from the street and says he's going to leave it there on the sidewalk by the front door.

FUCK NO, I said. When I got down there he said that there was a lot of traffic. The restaurant is a mile from here. Traffic, my aunt Fanny.

Doordash says they want to give me a $10 credit on my account and to let them know. I replied What do you want to know???

They want to know if they can apply the credit to my account. OMG.

To add insult to injury the food was really not good. Really. Not even good enough to freeze to eat later.

That was a very expensive endeavor. I may try Doordash again. Not soon. The restaurant is now officially off the list.

Comments

[kayre]

Just curious, did you let the restaurant know directly about your bad experience?

[susandennis]

Good point but no and I probably won't. For a variety of reasons. They have been around for years. They'll be fine without my business.

I actually might have gone to the trouble had the food been good but since it was as bad as the service...

[coffeeguy777.livejournal.com]

Sounds like he had multiple orders to pick up & deliver and yours was the last one 🙄😬😠

[opakele.livejournal.com]

Don't mess with my heart, my mind or my money...

Or my dinner!

Good to know!

[susandennis]

The restaurant was Shanghai Gardens which was a goto for me for so many years. Moving the fuck on.

[coercedbynutmeg.livejournal.com]

Locally Door Dash seems to be hit and miss. We haven't tried it ourselves but I hear so many horror stories that I'll just as soon stay away. It's no Talabat, that's for sure.

[rhodielady-47.livejournal.com]

Extremely poor management apparently. I agree Door dash needs to be kicked to the curb.
There are just too many other restaurants out there waiting to be tried who want your business enough to be prompt with their deliveries.
:^|

[timbear.livejournal.com]

I wish they had delivery food of any kind round these parts. We're only four miles from where all the food is but apparently we're not on the route to or from anywhere else, may as well be in Outer Mongolia as far as food delivery is concerned :-)

[zoefruitcake.livejournal.com]

Terrible