So the good news is that I got the order today. Within 3 hours of placing it, actually. And I now have peanut butter.
But, Eric The Instacarter reported more than half my items were unavailable and his idea of substitutions were not even close. I asked for two different kinds of heavy cream (out of the 5 different kinds on the website). All pints. He said they had none. I said ok to substitute half and half. He brought me two QUARTS of half and half and both had an expiration date of April 5, 2020. Yeah... last weekend.
And he wore no gloves, no mask.
I'm not thinking I'm going to be going that route again.
The building had a break in last night and, among other things, two cars were broken into so we got an email saying to check your car. I did and so also drove it around a couple of blocks. When I got back, my neighbor, Lee was checking on her car.
I told her about the dead battery and she said they had one of those brief case charger things. Good to know for next time!
She also said they had had decent success with QFC online order/pick up. Something else to try.
But, Eric The Instacarter reported more than half my items were unavailable and his idea of substitutions were not even close. I asked for two different kinds of heavy cream (out of the 5 different kinds on the website). All pints. He said they had none. I said ok to substitute half and half. He brought me two QUARTS of half and half and both had an expiration date of April 5, 2020. Yeah... last weekend.
And he wore no gloves, no mask.
I'm not thinking I'm going to be going that route again.
The building had a break in last night and, among other things, two cars were broken into so we got an email saying to check your car. I did and so also drove it around a couple of blocks. When I got back, my neighbor, Lee was checking on her car.
I told her about the dead battery and she said they had one of those brief case charger things. Good to know for next time!
She also said they had had decent success with QFC online order/pick up. Something else to try.
(no subject)
Date: 2020-04-11 09:15 pm (UTC)(no subject)
Date: 2020-04-11 09:52 pm (UTC)(no subject)
Date: 2020-04-12 03:23 am (UTC)(no subject)
Date: 2020-04-12 10:55 am (UTC)(no subject)
Date: 2020-04-13 03:11 am (UTC)Lets just say my ice cream did not fare well.
I've got a ticket in with instacart to resolve.
I wonder what stores they are shopping for you. I've had some substitutions, but nothing terrible.
(no subject)
Date: 2020-04-13 03:17 am (UTC)I asked eric if this many substitutions was the norm and he said yes. but he wasn't paying a bit of attention so who the fuck knows. But, glad to know it wasn't just me.
(no subject)
Date: 2020-04-13 03:55 am (UTC)They'll refund.
Don't bother with chat support. When I tried there were 5k people in line.
(no subject)
Date: 2020-04-13 03:56 am (UTC)instacart
Date: 2020-04-16 08:40 am (UTC)Remember Webvan? I miss them ...
Re: instacart
Date: 2020-04-16 02:40 pm (UTC)I totally miss webvan so much! And before them, HomeGrocer.Com - I sill have one of their mugs.