Anyone out there have login credentials for Seagate Customer Support?
Actually, you probably don't even need them to try.
http://www.seagate.com/www/en-us/support/Click on My Account (up at the top) or try to log in (if you have 'em) or click on My Cases on the left hand panel.
All I get is variations of 404's. Three different computers, two different networks, two different browsers. No combo gets it.
When I call their 800 number it says their telephone system is down and to use the website.
I think it's more than their hard drive that is broken...
My Maxtor OneTouch 4 died in January and I returned it (to the tune of $10) and got a warranty replacement which lasted nearly a week. I filled a form on their website asking, politely, WHAT THE FUCK??? And got a lovely note that they would reply in 24 hours with a case number. That was 2 weeks ago.
I went for years and years with no hard drive failure. In the past two years I've turned into the Typhoid Mary of hard drives.